Delivery Packaging
Our chosen courier is Fedex who can deliver worldwide. Once your order has been dispatched you will receive an automated email from Fedex, which will include the consignment number and tracking information.
We are bound by the terms and conditions of our courier and would would recommend if you follow the instructions below. All deliveries should be checked on receipt for damage and in the event of any damage the driver should be informed and the delivery should be signed to note as such. Where you cannot unpack the delivery in time before the driver leaves, the delivery should be marked as unchecked. This helps to protect us and you.
Delivery lead times are always confirmed at the point of order, most model kits can be delivered within 10-14 days or less if in stock.
Ready Made assembled models can vary, with some in stock but the majority being manufactured from scratch by hand in our workshop/suppliers which can take 12 weeks+ depending on the time of the year and the current order book.
For ready-made models, due to the time involved in making them, we usually ask for a 50% deposit, 30% payment at the halfway stage and the balance before delivery. To learn more about our payment terms you can click here.
In almost 20 years of trading we have delivered to over 75 countries.
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Canada
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Channel Islands (U.K.)
Chile
China
Colombia
Democratic Republic Of Congo
Republic Of Congo
Cook Islands
Costa Rica
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
England (U.K.)
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea Bissau
Guyana
Haiti
Honduras
Hong Kong SAR
Hungary
Iceland
India
Indonesia
Iraq
Ireland, Northern (U.K.)
Republic Of Ireland
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau SAR
Macedonia
Madagascar
Malawi
Malaysia
Republic Of Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
Netherlands (Holland)
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Palestine Authority
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Réunion Island
Romania
Russia
Rwanda
Saba
Saipan
Samoa
San Marino
Saudi Arabia
Scotland (U.K.)
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St. Barthélemy
St. Croix
St. Eustatius
St. John
St. Kitts & Nevis
St. Lucia
St. Martin / St. Maarten
St. Thomas
St. Vincent
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tanzania
Thailand
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
U.S. Virgin Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wales (U.K.)
Wallis & Futuna
Republic Of Yemen
Zambia
Zimbabwe
Our Packaging
Example 1.
Some of our standard range models are packed in a cardboard box that is then bubble wrapped. A lot of standard range models, specifically those manufactured by Authentic Models, are flat packed to reduce the box size and save on delivery costs.
Example 2.
Our superior and premier range models are fixed in to a wooden crate that then has polystyrene on the top and bottom and finally bubble wrap. The crate is designed to be easily able to slide the model out once it arrives with the customer.
Example 3.
Other standard range models, normally the tankers and tall ships, are packed in a cardboard box and then bubble wrapped. The ships are also assembled in to a wooden frame to stop them from moving and have additional packaging such as polystyrene inside to protect the model.
Example 4.
All custom models have bespoke crates built for them made from a thick plywood. There is additional packaging (polystyrene and bubble wrap) on the inside and outside of the crate.
