Premier Ship Models Company Information
Premier Ship Models trades both through the internet and at shows as well a shop in London, UK.
The company started trading in 2000, with the first web site launched in 2001. This makes us one of the longest running specialist ship model company, and is evidenced by the amount of customer references.
We are based in the UK, and a registered limited company (registration number 4208528). Additionally, we are UK VAT registered (registration number is 01305396).
We are also members of the Federation of Small Businesses (FSB) and the British Marine Federation (BMF).
We have listed some US agents and distributor contacts on our website, so you can either contact them or us directly.
How does the ordering process work?
Online orders - the web site will calculate the total value of your order. No order is processed until we have checked stock and confirmed availability.
Telephone and email enquiries - We provide you with a quote (on the telephone or by email). Once you confirm the quote, we raise an invoice which is sent to you (usually by email), and process your order once you confirm.
Please see our terms and conditions for more details.
Contact us for any information?
We now have over 500 ship models on our web site. Please click here to request any information.
Do you offer a price match?
Our price guarantee is that we will match and beat our competitor prices by 5% for models of the same quality. Please click here to put us to the test.
Are the ship models fully completed?
Model ships and boats in our Standard, Superior, Premier and Custom Range are hand crafted, scratch built and ready made. Absolutely nothing to do, except to remove from their boxes! A few of the ship models in the Standard Range are flat packed, and are marked as such in the model ship description.
Do you offer Model boat kits and R/c model boats?
Yes we do - we have about 100 model boat kits from different manufacturers. We also supply r/c model boats.
We can also build your model ship from your own model ship kit. We found a large number of customers who does not (for a variety of reasons) complete their ship model kits. This is also possible for partially completed model ship kits. We provide you with pictures of the ship model throughout the building process.
How are the ship models built?
The Superior, Premier and Custom Range of ship models are hand-made using plank on frame construction. As far as possible, we use the original plans and drawings, depending on the level of information available from our maritime sources.
What are your Terms and conditions?
Please click here for our terms and conditions.
Which countries to you deliver to?
In the last 10 years, we have dispatched our model ships to all continents, including North America (USA and Canada), South America, Europe (New and Old), Middle East, Australasia (New Zealand and Canada), Far East (Hong Kong, Taiwan, China etc) and the Carribbean. In total we have so far delivered to over 80 countries.
Custom built ship models?
To complement our Premier Service, we offer our clients the opportunity to have their own unique ship models i.e. 'Custom Built'. In order to deliver a high quality professional ship model, we require ship plans, drawings and / or detailed pictures of the ship, boat or yacht to be built.
Initial pictures are usually sufficient to provide a quote. Please contact us for an outline of the custom build process, including our unique Model Maker’s Brief (MBB).
Whilst the ship models are made, we will keep you updated on progress, and if required provide you with pictures. Typically the duration between receiving your plan and delivery is 12-16 weeks.
Restoration of damaged models?
We now offer this service due to the high volume of clients requesting restoration work on damaged ship models. Please click here to view some examples of recent restoration work.
Which type of wood is used for your ship models?
We mainly use teak and sapele wood on our model boats. Other types of wood are used, (e.g. Meranti on painted models, oak etc), and on very large ships, we may use fibreglass. You have a choice as to the type of wood / material that we use, so please let us know if you have a specific request.
The accessories are made of copper bath and bronze.
What do the display cases look like?
We now have a dedicate page for display cases for your model ships. These are either flat packed or ready-made and comes with either glass or Acrylic / Perspex, and are made to order.
Packing, insurance and delivery?
Our ship models are individually framed and packed, and delivered to your door by our couriers, which are either DHL or UPS.
All the ship models are pre-packed to the highest standards. We extensively ship packages and do our best to ensure the models reach their destination safe and sound. A picture of the inside of the case is shown below.
Can the item be delivered today?
If the ship model is in stock, the model is delivered within a week. If the order is not in stock, the delivery time is between 8-12 weeks.
The terms are as follows: 50% on order and the balance prior to delivery of the model. Any local taxes are payable by the client to the courier company.
Which credit cards do you accept?
We accept all major credit cards
We are happy to take your order over the phone, online or by post using the above credit cards.
The billing address provided must match the credit card statement, this is due to increased credit card security procedures.
All orders must include both a daytime telephone number and a shipping address. Please note that for your own security, all deliveries must be signed.
For security purposes, we reserve the right to request back-up documentation, such as a credit card copy, driving license or other suitable means of identification. These can be sent by post, faxed or emailed.
What are the methods of payment?
You can also pay by Paypal and bank transfer.
How does the Payment Process work?
When we receive an online order, we will check stock availability, before charging your card. If the item is not in stock, we will contact you to confirm and agree the delivery time. And if you would like to go ahead, we will take a deposit of 50%. Then a further 25% of the remaining balance will be charged at the stage where the model is 75% completed. The final outstanding balance on the invoice must be paid prior to the delivery / collection of the ship model.